Secure, compliant customer
conversations at scale
Resolve inquiries, recover payments, and verify identities across millions of calls
Resolve account and policy inquiries instantly
Let AI handle the volume so your agents handle the complexity
Account services and card management
Customers call to check balances, review recent transactions, block cards, or update details. Olimi handles it instantly, in their language.
Insurance plan comparisons
Callers ask about coverage options, premiums, and benefits. Olimi walks them through plan differences and helps them choose the right fit.
Policy renewals and upgrades
Olimi proactively calls customers before policies expire, walking them through renewal options and processing upgrades on the spot.
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Recover revenue without the manual effort
Outbound campaigns that collect payments, negotiate plans, and verify identities at scale
Automated payment reminder calls
Olimi calls customers with overdue balances, reminding them of amounts due, offering payment links, and logging outcomes automatically.
Payment plan negotiation
For customers who can't pay in full, Olimi negotiates structured payment plans, capturing agreements by voice and logging them to your system.
KYC and identity verification
Olimi conducts voice-based KYC checks, verifying customer identity through guided questions before sensitive account actions are taken.
Payment Reminders
"February Campaign · 68% recovery rate"
Built for the standards financial institutions demand
Every call is encrypted, logged, and compliant, so you never have to choose between speed and security
MENA data residency and privacy
All voice data is processed and stored within MENA-based servers, meeting regional regulatory requirements without compromise.
Full audit trail on every call
Every interaction is recorded, timestamped, and logged, giving your compliance team a complete, searchable record of all voice activity.
Real-time fraud detection alerts
Suspicious call patterns trigger instant alerts to your security team, stopping fraud before it causes damage.