Always-on customer support for
essential services
Handle billing, outages, and service requests before customers ever wait on hold
Handle millions of customer calls, without the wait
Automate the high-volume, repetitive calls that flood your lines every single day
Instant bill explanation and breakdown
Customers call to understand their bill. Olimi walks them through every line item, explains charges, and answers questions instantly.
Account self-service by voice
Customers update their address, change their plan, check usage, and request service changes, all over a voice call, no app needed.
Overdue payment recovery calls
Olimi runs outbound campaigns to customers with overdue balances, offering payment plans, confirming settlements, and reducing churn automatically.
Bill Summary, Feb 2026
Manage disruptions without chaos
Stay ahead of outages and service requests
Outage notifications
AI calls affected customers with status updates and ETAs.
Service requests
New connections and technician scheduling handled by AI.
Complaint logging
AI logs complaints and escalates priority cases immediately.
Outage Alert
Nasr City · District 7
Calls in progress · Est. restoration: 4:30 PM
Scale and reliability
Designed for organizations that serve millions
Call capacity
Handle 10x your normal volume during outages with zero degradation.
Data integration
Connect Olimi to your billing system and CRM for live data sync.
Multilingual
Arabic dialects, English, French matching your diverse base.
Call Capacity
Zero dropped calls · 99.99% uptime