E-commerce retail store
Retail

Capture every sale
hiding in a phone call

Handle orders, returns, and customer questions at scale without adding headcount

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Industry Insight

Drive more revenue from every conversation

Voice agents that sell, support, and retain, on every call

Instant answers for orders and deliveries

Customers call about where their order is, when it arrives, or how to change it. Olimi resolves these in seconds, no hold time, no transfers.

Outbound campaigns that actually convert

Run flash sale announcements, loyalty reward calls, and win-back campaigns across thousands of customers simultaneously, in their own dialect.

Hassle-free returns and exchanges

Customers request returns, hear the policy, and schedule pickups, all in one call, without ever reaching a human agent.

Sneaker
Assistant
Sarah

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02:18
TalkType
Use Cases

Scale without limits

Absorb call spikes instantly, no hiring, no overtime, no missed calls

Peak season? No problem.

Ramadan rush, Black Friday, flash sales. Olimi handles 10x your normal volume without a single busy signal.

Every language, every hour

Egyptian, Gulf, Levantine Arabic, English, French. Your customers get native-language support 24/7 without overnight staffing.

Smart escalation to your team

When a call needs a human, Olimi transfers it with full context, so the customer never repeats a word.

Live
3,780
Active Calls
Wait0s
Resolved94%
Missed0
Use Cases

Plug into your existing stack

Works with the tools you already use, no rip and replace

Connects to your CRM and store platform

Olimi pulls real-time order data, customer history, and product info directly from your systems, so every call is informed.

Every call recorded, transcribed, and scored

Full transcripts, sentiment analysis, and resolution tracking, all in one dashboard without manual logging.

Your data stays yours

Enterprise-grade encryption, regional data residency, and strict access controls across every call.

Olimi AI

Transform your retail customer experience

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Voice Experience
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